Resort Hotel Alex Zermatt | City stay in Zermatt | Book Now

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Key details

About the Hotel

Bodmenstrasse 12, Zermatt, Switzerland, 3920

Near the Matterhorn Museum

Great

8.6

9.2

/10

4.4

Loved by Resort Hotel Alex Zermatt guests

Warm welcome
Spacious rooms
Excellent service
Good breakfast
Friendly staff
Convenient location

"Not only hotel was incredible with a real << soul >>, special places to welcome you and many activities."

Julien from France

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"Hotel Alex is a wonderful hotel. The bar and lounge has to be one of the best bars I've been in."

Mark from United Kingdom

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"The indoor pool and spa area was warm and relaxing after a day on the slopes."

Kristina S from United States

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Rooms and Suites

Resort Hotel Alex Zermatt boasts 84 accommodations, including Classic Single Rooms, Classic Double Rooms, Classic Junior Suites, and Deluxe Suites. Each room combines traditional charm with modern amenities, ensuring a restful stay at the foot of the Matterhorn. The Deluxe Suites offer an extraordinary experience with ample space and luxurious furnishings.

Dining Experiences

The culinary journey at Resort Hotel Alex is led by master chef Frédéric Fischer, offering a range of meat and fish specialties. Guests can enjoy fine dining at the Alex Grill or casual meals at Le Jardin, featuring a selection of local and international dishes. The wine cellar, Bodega Bacchus, presents exclusive wines from around the world in a historic ambiance.

Wellness and Relaxation

The wellness area at the hotel includes a large indoor pool, sauna landscape, and various massage offerings. Guests can unwind in a serene environment designed for relaxation of both body and mind. Fitness facilities include Technogym equipment and options for badminton and squash.

Event and Seminar Facilities

Resort Hotel Alex provides versatile spaces for meetings and events, accommodating up to 150 participants. The seminar rooms are equipped with modern multimedia capabilities, ensuring a productive environment. Personalized catering solutions complement any event, from conferences to celebrations.

Cultural Immersion

The Alex Museum invites guests to explore the rich history of the hotel and Zermatt, showcasing stories from the past generations. Cultural events and the nearby majestic Matterhorn offer insights into the traditions of this alpine region. The blend of history and modern comfort creates a captivating experience for visitors.

Highlights

Location: Traditional establishment in Zermatt

Rooms: 84 accommodations with Matterhorn views

Dining: Fine dining at Alex Grill and casual at Le Jardin

Wellness: Large indoor pool and sauna landscape

Event: Seminar rooms accommodating up to 150 guests

Cultural: Explore history at the Alex Museum

Must-do experiences

Savor traditional raclette at Walliserkanne for a true delight.
Hike to the Five Lakes Walk for stunning views of the Matterhorn.
Visit the Zermatlantis Museum for insights into local culture.
Explore the charming Gornergrat railway for breathtaking vistas.
Taste homemade pastries at Bäckerei Fuchs for a sweet treat.

Location: Perfect

9.5/10Review score

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Guest Emotional Experience

Perfect for Finding FriendsFamilies reunite here

“As soon as after the ski the bar is open, you'll find a lot of families.”

rutgerB from Spain

Quiet Nights for Busy DaysQuiet and peaceful

“My room was very warm and no obvious way to adjust that, it was so quiet and peaceful.”

Ian S from United Kingdom

Shine on SocialsUnique details

“Hotel has a very unique style of classic and Zermatt tradition and I was overwhelmed by every detail.”

Sirivong from Thailand

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Choose the Room

From cosy doubles to spacious family suites – all with flexible options, breakfast, and exclusive deals.

Classic Junior Suite

2 persons

390 sq. feet

1 King-size bed

Heating

Bathtub

room details

Standard Double Room

2 persons

240 sq. feet

1 King-size bed

Heating

Bathtub

room details

Superior Double Room

2 persons

305 sq. feet

1 King-size bed

Heating

Bathtub

room details

Luxury Suite

2 persons

700 sq. feet

2 Single beds

Shower

Coffee machine

room details

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Check Dates & Room Rates

See what's available for your travel dates

Amenities

Thoughtfully designed amenities for a comfortable & memorable stay

Facilities: Great

8.5/10Review score

General

No smoking on site
Internet access
Safe deposit box
VIP check-in/ -out
Express check-in/ -out
Concierge desk
No pets allowed
Luggage storage
Locker room
Ski storage
Lift
Currency exchange
ATM/Cash machine
Vending machines
Smoke detectors
Fire extinguishers
Key access

Sports & Fitness

Fitness centre
Ski school
Hiking
Cycling
Tennis court
Badminton
Golf course
Billiard tables
Table tennis
Squash
Sports trainer
Fishing

Guest Parking

Electric kettle

Services

Paid shuttle service
Room service
Housekeeping
Laundry
Dry cleaning
Ski pass vendor
Tours/Ticket assistance
Shops/Commercial services
Welcome drink

Dining

In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Packed lunches
Special diet menus

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Babysitting/Child services
Children's buffet
Board games
Children's play area
Game room

Spa & Leisure

Seasonal indoor pool
Heated swimming pool
Sun loungers
Sun terrace
Garden area
Leisure/ TV room
Spa & wellness centre
Solarium
Sauna
Turkish bath
Steam room
Jacuzzi
Pedicure
Manicure
Waxing
Body scrub
Facial
Body wraps
Massage

Room features

Wi-Fi in rooms
Heating
Mini-bar
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Mirror
Ironing facilities
Rollaway beds

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
CD player
AM/FM alarm clock

Room decor

Carpeted floor

Dining Onsite

At Resort Hotel Alex Zermatt, dining becomes a delightful exploration of international flavors and local Valaisian produce. Guests can enjoy a range of culinary experiences, from delicious vegetarian and vegan options to exquisite wines, all against the stunning backdrop of Zermatt's majestic mountains.

Resort Hotel Alex Zermatt Restaurant photo

Alex Grill

International with a focus on Valais specialities

Ambiance

A welcoming and traditional setting within Zermatt, where guests can feel the warmth of Swiss hospitality.

Key Offerings

Signature dishes crafted by top chef Frédéric Fischer, offering gourmet set meals and a selection of exquisite wines. Ideal for intimate dinners with up to 22 guests.

Reservation

Reservations recommended.

Open for dinner from 19:00 to 21:30, daily.

Montana Lounge

Elegant lounge setting for drinks and light fare

Ambiance

A cozy and inviting space perfect for reading or engaging conversations, providing a relaxed atmosphere for winding down after a day of adventures.

Key Offerings

An array of beverages, including whiskeys and cigars, enjoyed in a comfortable environment.

Reservation

Not needed.

Open during hotel hours.

Montana Sports Bar

Casual dining and bar experience

Ambiance

A vibrant setting featuring a pool table and comfy divans, perfect for socializing with friends or fellow travelers.

Key Offerings

Casual bar menu items paired with refreshments, ideal for unwinding after a hike or day out.

Reservation

Not needed.

Open during hotel hours.

Smokies

Cigar and whiskey lounge

Ambiance

An exclusive and sophisticated environment for cigar lovers to enjoy quality smokes in comfort.

Key Offerings

An impressive selection of cigars and whiskeys, providing a luxurious retreat for connoisseurs.

Reservation

Not needed.

Open during hotel hours.

Resort Hotel Alex Zermatt Location

Bodmenstrasse 12, Zermatt, Switzerland, 3920

Map view

Bodmenstrasse 12, Zermatt, Switzerland, 3920

City landmarks

Landmark

The Matterhorn

1.4 mi

Church

Kapelle Winkelmatten "Zur Heiligen Familie"

4800 ft

Landmark

Gorner Gorge

1.2 mi

Landmark

Sunnegga

1.7 mi

Ski Area

Wolli park for beginners Sunnegga

1.3 mi

Theme Park

Forest Fun-Park Zermatt

4700 ft

Beach

Leisee

1.4 mi

Church

Kapelle Blatten "Maria Rosenkranzkonigin"

1.1 mi

Garden

Ricola Herb Garden

1.2 mi

Garden

Dossen Glacier Garden

2.1 mi

Landmark

Zmutt Glacier

1.9 mi

Landmark

Zmutt

1.9 mi

Bridge

Hangebrucke

2.1 mi

Landmark

Kapelle Mutt

1.9 mi

Landmark

Platthorn

2.1 mi

Church

Kapelle Riffelberg "Bruder Klaus"

2.2 mi

Nearby

Museum

Matterhorn Museum

1700 ft

Cemetery

Mountaineer's Cemetery

1800 ft

Church

St Peter's English Church

1000 ft

Bridge

Photopoint Kirchbrucke bridge

1800 ft

Church

Parish Church of St. Mauritius

1900 ft

Bahnhofstrasse

Walk of Climb

1400 ft

Stellisee 3920 Zermatt

Stellisee

800 ft

Hinterdorfstrasse 25

Hinterdorfstrasse

1500 ft

Hohbalmen

600 ft

Castor Mountain

600 ft

Murmeli Brunnen

400 ft

Seilerwiesenstrasse 9

Obere Matten playground no. 1

900 ft

Denner Partner

1000 ft

Triftbachstrasse 7

Bergfuhrerdenkmal

1600 ft

Restaurants

Steakhouse 'zur alten Muhle'

400 ft

Bahnhofstrasse 18

Schweizerhof Kitchen

300 ft

Bahnhofstrasse 5

Cheese Factory

400 ft

Bahnhofstrasse 5 In Schweizerhof

China Garden

700 ft

Bahnhofstrasse 18

Othmars hutte

600 ft

Riedweg

Republic Zermatt

800 ft

Brantschenhaus 18

Golden India

500 ft

Bahnhofplatz 2

Derby

500 ft

22 Bahnhofstrasse

Petit Royal Cafe

500 ft

Bahnhofstrasse 7 3920 Zermatt

Gusto Matto

600 ft

Bahnhofplatz 36

Explore Zermatt

Local Highlights

Matterhorn Museum

7 minutes' walk

A rich showcase of Zermatt's mountaineering history and culture, featuring artifacts and photographs. Great for families.

St Peter's English Church

5 minutes' walk

A quaint church known for its unique architecture and tranquil atmosphere, perfect for moments of reflection.

Gorner Gorge

25 minutes walking

An impressive natural gorge with stunning rock formations, offering scenic walking paths and photo opportunities.

Forest Fun-Park Zermatt

18 minutes' walk

An aerial adventure park filled with zip lines and climbing challenges for thrill-seekers and families alike.

Yoga Classes

10 minutes' walk

Relaxing yoga sessions available at nearby studios, perfect for unwinding after a day outdoors. Pre-booking recommended.

Schweizerhof Kitchen

1 minute' walk

A cozy spot offering Swiss specialties, including fondue and raclette. Ideal for families; reservations suggested.

China Garden

3 minutes' walk

Delightful Asian cuisine in a warm atmosphere, featuring signature dishes like Peking Duck. Vegetarian options available.

The Spaghetti Factory

10 minutes' walk

A lively venue with live music events scheduled weekly, creating a vibrant atmosphere for all ages.

Zermatt Unplugged

15 minutes' walk

An annual music festival featuring local and international artists, providing an entertaining experience each spring.

Getting around

City Centre

Zermatt4 min · 1000 ft

Airports

Sion Airport (SIR)116 min · 47.8 mi

Agno Airport (LUG)243 min · 100.5 mi

Train

Zermatt railway station3 min · 700 ft

Train2 min · 400 ft

Bus

Bus stop18 min · 7.2 mi

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Property information and rules

Check-in

from 15:00-23:00

Check-out

from 06:00-11:00

Guest Parking

No parking available.

Internet

High-speed internet access is available in for free.

Breakfast

At the hotel Resort Alex Zermatt guests are invited to a full breakfast served for free.

Children & extra beds

There are no cots provided in a room. There are no extra beds provided in a room.

Pets

Pets are not allowed.

Languages

English, German, Italian

Year renovated:

2012

Number of floors:

Number of rooms:

Former name

Hotel Alex

Guest Ratings & Reviews

Real Guest Experiences & Ratings

Review score

Based on 101 verified reviews

8.8/10

Great

87%

Recommend

Cleanliness

8.9/10

Comfort

9.0/10

Facilities

8.5/10

Location

9.5/10

Staff

8.9/10

Value for money

8.1/10

Pros

Breakfast spread

Wonderful staff

Cozy room

Great bed

Excellent restaurant

Cons

Loud music

based on 797 reviews

4.5/5

No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.

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Questions of the users

About Resort Hotel Alex Zermatt

Is it possible to include dinner with my stay at the hotel?

12 January 2024

Yes, a half-board option that includes dinner is available, but it must be booked in advance.

What facilities in the wellness area are currently available for guests?

21 February 2024

Guests can access the fitness center, tennis and squash courts, saunas (limited to 4 people per sauna), pool, and jacuzzi.

How can I get to the ski lifts from the hotel? Is there transport available?

15 March 2024

The hotel is conveniently located about 2 minutes from the Gornergrat ski lift, and Sunnegga is approximately a 7-minute walk away. There is a bus available for the Matterhorn Glacier Paradise.

Are hair dryers provided in the hotel rooms?

5 April 2024

Every room is equipped with a hair dryer for guests' convenience.

Are there elevators in the building for easy access to different floors?

30 April 2024

Yes, the hotel features four different elevators for guest accessibility.

What is the altitude of the hotel and its surroundings?

12 May 2024

The hotel is situated at an altitude of 1622 meters above sea level.

Can guests have adjoining rooms or suites in the hotel?

22 May 2024

There are several connecting rooms available, including deluxe suites that can be adjoined to classic double rooms. Contact the hotel for specific options.

Is there a laundry service offered on-site, or are there self-service options nearby?

25 June 2024

There isn't a self-service laundry facility within the hotel; however, a laundry service is available, and public laundry facilities can be found in town.

Are there any dining options that focus on local cuisine?

10 July 2024

Yes, the hotel offers dining experiences that highlight regional specialties, crafted by renowned chefs using fresh, locally-sourced ingredients.

What specific relaxation amenities can guests enjoy at the wellness center?

18 August 2024

Guests can indulge in a range of amenities including a sauna, steam room, and various massage treatments to truly relax and recharge.