Zermatt City Hotel Alex | Spa, Tennis & Matterhorn Views

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Key details

About the Hotel

Bodmenstrasse 12, Zermatt, 3920

Near the Matterhorn Museum

Perfect

9.2

/10

4.5

4.7

Loved by Alex Alpine Resort - Spa & Sports guests

Warm welcome

Spacious rooms

Excellent service

Good breakfast

Friendly staff

Convenient location

"Not only hotel was incredible with a real << soul >>, special places to welcome you and many activities."

Julien from France

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"Hotel Alex is a wonderful hotel. The bar and lounge has to be one of the best bars I've been in."

Mark from United Kingdom

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"The indoor pool and spa area was warm and relaxing after a day on the slopes."

Kristina S from United States

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4-star alpine resort at the foot of the Matterhorn

Rooms

The Resort Hotel Alex Zermatt offers 84 rooms and suites, including Classic Single Rooms, Deluxe Double Rooms, and spacious Classic Junior and Deluxe Suites. Each room includes a bath, Wi-Fi, and safe, providing a comfortable retreat after a day of adventure. Many rooms showcase spectacular views of the surrounding peaks, allowing guests to immerse themselves in the alpine beauty.

Dining

The on-site Restaurant Alex Grill serves meat and fish specialties crafted by Chef Frédéric Fischer, known for his international cuisine using fresh regional ingredients. Guests can savor a 4-course dinner featuring local specialties alongside a rich salad buffet. The charming Bodega Bacchus, a private wine cellar, offers gourmet menus paired with select wines for a more intimate dining experience.

Wellness

The wellness area at Resort Hotel Alex includes a large indoor pool, multiple saunas, and various massage treatments designed to aid relaxation. Guests can access fitness equipment and enjoy the option of beauty treatments to rejuvenate the body and mind. This wellness facility has become synonymous with relaxation in the Alps.

Events

The hotel features seminar rooms that can accommodate up to 150 participants, ideal for conferences or workshops. Equipped with multimedia technology, these spaces support various meeting formats and can cater to unique event needs. The experienced team at the hotel assists in planning and logistics to enhance the event experience.

Location

Resort Hotel Alex Zermatt is located in the traditional village of Zermatt, known for its historic charm and proximity to legendary outdoor activities. The Matterhorn, one of the highest peaks in the Alps, serves as the stunning backdrop for adventure seekers year-round. Guests can easily access skiing, hiking, and mountain biking opportunities right from the hotel.

Highlights

Location: Traditional village of Zermatt, close to skiing and hiking

Rooms: 84 rooms and suites with Matterhorn views

Dining: Restaurant Alex Grill with seasonal offerings

Wellness: Sauna landscape and massage treatments

Events: Seminar rooms accommodating up to 150 participants

Wine: Exclusive Bodega Bacchus for private dining experiences

Must-do experiences

Savor traditional raclette at Walliserkanne for a true delight.
Hike to the Five Lakes Walk for stunning views of the Matterhorn.
Visit the Zermatlantis Museum for insights into local culture.
Explore the charming Gornergrat railway for breathtaking vistas.
Taste homemade pastries at Bäckerei Fuchs for a sweet treat.

Location: Perfect

9.7/10Review score

See hotel location on map

Guest Emotional Experience

Perfect for Finding FriendsFamilies reunite here

“As soon as after the ski the bar is open, you'll find a lot of families.”

rutgerB from Spain

Quiet Nights for Busy DaysQuiet and peaceful

“My room was very warm and no obvious way to adjust that, it was so quiet and peaceful.”

Ian S from United Kingdom

Shine on SocialsUnique details

“Hotel has a very unique style of classic and Zermatt tradition and I was overwhelmed by every detail.”

Sirivong from Thailand

Choose the Room

From cosy doubles to spacious family suites – all with flexible options, breakfast, and exclusive deals.

Classic Junior Suite
2 persons
36 sq. feet
1 King-size bed
Bathtub
Heating
room details
Standard Double Room
2 persons
22 sq. feet
1 King-size bed
Bathtub
Heating
room details
Superior Double Room
2 persons
28 sq. feet
1 King-size bed
Bathtub
Heating
room details

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Check Dates & Room Rates

See what's available for your travel dates

September 2026 - September 2027

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Check-in/ Check-out

Amenities

Thoughtfully designed amenities for a comfortable & memorable stay

Facilities: Perfect

9.3/10Review score

General

No smoking on site
Internet access
Safe deposit box
VIP check-in/ -out
Express check-in/ -out
Concierge desk
No pets allowed
Luggage storage
Locker room
Ski storage
Lift
Currency exchange
ATM/Cash machine
Smoke detectors
Fire extinguishers
Key access

Sports & Fitness

Fitness centre
Ski school
Hiking
Cycling
Tennis court
Badminton
Golf course
Billiard tables
Table tennis
Squash
Yoga class
Sports trainer
Fishing

Guest Parking

Electric kettle

Services

Paid shuttle service
Room service
Housekeeping
Laundry
Dry cleaning
Ski pass vendor
Tours/Ticket assistance
Shops/Commercial services
Welcome drink

Dining

In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Packed lunches
Special diet menus

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Babysitting/Child services
Children's buffet
Board games
Children's play area
Game room

Spa & Leisure

Seasonal indoor pool
Heated swimming pool
Sun loungers
Sun terrace
Garden area
Leisure/ TV room
Spa & wellness centre
Solarium
Sauna
Turkish bath
Steam room
Jacuzzi
Pedicure
Manicure
Waxing
Body scrub
Facial
Body wraps
Massage

Room features

Wi-Fi in rooms
Heating
Mini-bar
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Mirror
Ironing facilities
Rollaway beds

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
CD player
AM/FM alarm clock

Room decor

Carpeted floor

Dining Onsite

At Resort Hotel Alex Zermatt, dining becomes a delightful exploration of international flavors and local Valaisian produce. Guests can enjoy a range of culinary experiences, from delicious vegetarian and vegan options to exquisite wines, all against the stunning backdrop of Zermatt's majestic mountains.

Alex Grill
International with a focus on Valais specialities
Ambiance
A welcoming and traditional setting within Zermatt, where guests can feel the warmth of Swiss hospitality.
Key Offerings
Signature dishes crafted by top chef Frédéric Fischer, offering gourmet set meals and a selection of exquisite wines. Ideal for intimate dinners with up to 22 guests.
Reservation
Reservations recommended.
Open for dinner from 19:00 to 21:30, daily.
Montana Lounge
Elegant lounge setting for drinks and light fare
Ambiance
A cozy and inviting space perfect for reading or engaging conversations, providing a relaxed atmosphere for winding down after a day of adventures.
Key Offerings
An array of beverages, including whiskeys and cigars, enjoyed in a comfortable environment.
Reservation
Not needed.
Open during hotel hours.
Montana Sports Bar
Casual dining and bar experience
Ambiance
A vibrant setting featuring a pool table and comfy divans, perfect for socializing with friends or fellow travelers.
Key Offerings
Casual bar menu items paired with refreshments, ideal for unwinding after a hike or day out.
Reservation
Not needed.
Open during hotel hours.
Smokies
Cigar and whiskey lounge
Ambiance
An exclusive and sophisticated environment for cigar lovers to enjoy quality smokes in comfort.
Key Offerings
An impressive selection of cigars and whiskeys, providing a luxurious retreat for connoisseurs.
Reservation
Not needed.
Open during hotel hours.

Alex Alpine Resort - Spa & Sports Location

Bodmenstrasse 12, Zermatt, 3920

Explore Zermatt

Local Highlights

Matterhorn Museum

7 minutes' walk

A rich showcase of Zermatt's mountaineering history and culture, featuring artifacts and photographs. Great for families.

St Peter's English Church

5 minutes' walk

A quaint church known for its unique architecture and tranquil atmosphere, perfect for moments of reflection.

Gorner Gorge

25 minutes walking

An impressive natural gorge with stunning rock formations, offering scenic walking paths and photo opportunities.

Forest Fun-Park Zermatt

18 minutes' walk

An aerial adventure park filled with zip lines and climbing challenges for thrill-seekers and families alike.

Yoga Classes

10 minutes' walk

Relaxing yoga sessions available at nearby studios, perfect for unwinding after a day outdoors. Pre-booking recommended.

Schweizerhof Kitchen

1 minute' walk

A cozy spot offering Swiss specialties, including fondue and raclette. Ideal for families; reservations suggested.

China Garden

3 minutes' walk

Delightful Asian cuisine in a warm atmosphere, featuring signature dishes like Peking Duck. Vegetarian options available.

The Spaghetti Factory

10 minutes' walk

A lively venue with live music events scheduled weekly, creating a vibrant atmosphere for all ages.

Zermatt Unplugged

15 minutes' walk

An annual music festival featuring local and international artists, providing an entertaining experience each spring.

Getting around

City Centre
Zermatt 4 min · 1000 ft
Airports
Sion (SIR) 116 min · 47.8 mi
Agno (LUG) 243 min · 100.5 mi
Train
Zermatt railway station 3 min · 700 ft
Train 2 min · 400 ft
Bus
Bus stop 18 min · 7.2 mi

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Property information and rules

Check-in

from 15:00-23:00

Check-out

from 06:00-11:00

Guest Parking

No parking available.

Internet

High-speed internet access is available in the hotel rooms for free.

Breakfast

You can start your day with a full breakfast, which costs CHF 25.0 per person.

Children & extra beds

There are no cots provided in a room. There are no extra beds provided in a room.

Pets

Pets are not allowed.

Languages

English, German, Italian

Year renovated:

2012

Number of floors:

Number of rooms:

Former name

Hotel Alex

Guest Ratings & Reviews

Real Guest Experiences & Ratings

Review score

Based on 119 verified reviews

9.0 /10

Perfect

89 %

Recommend

Breakfast

8.7/10

Cleanliness

9.4/10

Comfort

9.5/10

Facilities

9.3/10

Location

9.7/10

Paid Wi-Fi

9.4/10

Staff

9.5/10

Value for money

8.7/10

Pros

Breakfast spread

Wonderful staff

Cozy room

Great bed

Excellent restaurant

Cons

Loud music

based on 797 reviews

4.5/5

No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.

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Questions of the users

About Alex Alpine Resort - Spa & Sports

Is it possible to include dinner with my stay at the hotel?

12 January 2024

Yes, a half-board option that includes dinner is available, but it must be booked in advance.

What facilities in the wellness area are currently available for guests?

21 February 2024

Guests can access the fitness center, tennis and squash courts, saunas (limited to 4 people per sauna), pool, and jacuzzi.

How can I get to the ski lifts from the hotel? Is there transport available?

15 March 2024

The hotel is conveniently located about 2 minutes from the Gornergrat ski lift, and Sunnegga is approximately a 7-minute walk away. There is a bus available for the Matterhorn Glacier Paradise.

Are hair dryers provided in the hotel rooms?

5 April 2024

Every room is equipped with a hair dryer for guests' convenience.

Are there elevators in the building for easy access to different floors?

30 April 2024

Yes, the hotel features four different elevators for guest accessibility.

What is the altitude of the hotel and its surroundings?

12 May 2024

The hotel is situated at an altitude of 1622 meters above sea level.

Can guests have adjoining rooms or suites in the hotel?

22 May 2024

There are several connecting rooms available, including deluxe suites that can be adjoined to classic double rooms. Contact the hotel for specific options.

Is there a laundry service offered on-site, or are there self-service options nearby?

25 June 2024

There isn't a self-service laundry facility within the hotel; however, a laundry service is available, and public laundry facilities can be found in town.

Are there any dining options that focus on local cuisine?

10 July 2024

Yes, the hotel offers dining experiences that highlight regional specialties, crafted by renowned chefs using fresh, locally-sourced ingredients.

What specific relaxation amenities can guests enjoy at the wellness center?

18 August 2024

Guests can indulge in a range of amenities including a sauna, steam room, and various massage treatments to truly relax and recharge.